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John MacDonald: Keeping victims of crime in the dark isn't good enough

Author
John MacDonald,
Publish Date
Wed, 8 Oct 2025, 12:12pm
Photo / 123rf
Photo / 123rf

John MacDonald: Keeping victims of crime in the dark isn't good enough

Author
John MacDonald,
Publish Date
Wed, 8 Oct 2025, 12:12pm

Is it good enough that the victim of a nasty assault in Christchurch has had to hound the police for four weeks to find out what鈥檚 going on with their investigation? 

This is someone who lost several teeth in the assault which happened in broad daylight inside The Palms shopping mall.   

Is it good enough? 

He and his family don鈥檛 think so, saying today that it鈥檚 left them feeling like they鈥檙e the bad guys, when all they鈥檝e wanted is to know what鈥檚 going on.   

I鈥檒l come back to his story. And another one.   

But is it good enough? I don鈥檛 think it is.   

But even though Canterbury Police have ditched their restructuring plans which would have had less cops based in areas like Amberley and Culverden and more cops based in growth areas like Rangiora and Rolleston, I don鈥檛 see things changing anytime soon. 

The police obviously didn鈥檛 bank on Federated Farmers getting fired up and organising public meetings, which led to 1,000 submissions against the proposals, which have now been ditched.  

But while Federated Farmers and people in places like Amberley and Culverden will be happy, it doesn鈥檛 solve the problem for everyone else in Canterbury.  

The problem being: there鈥檚 not enough cops.   

Which brings me back to the guy who was punched in the chops in broad daylight by a woman at The Palms four weeks ago.  

Matt Sherwood is his name. He鈥檚 a baker 鈥攈e runs his own business鈥 and he was at the mall selling his products when a woman he didn鈥檛 know put her groceries down on his table.  

He said 鈥済鈥檇ay鈥 to her and she muttered something. But then went and opened a can of drink that started to fizz everywhere. All over Matt鈥檚 stall. And, within seconds, she was yelling 鈥渇*** you man鈥 and she hit him in the face.  

He lost six teeth and has been to the dentist multiple times, which has cost him thousands of dollars.  

But the bit that has left him really frustrated is the way he鈥檚 had to hound the police for information. 

He鈥檚 saying today: 鈥淓very single sort of point we get to, it鈥檚 just like it鈥檚 forced. I feel like I鈥檝e done something wrong all the time. I would have liked some sort of timeline, and just to keep up with stuff and (have them) contact me and tell me the time frame.鈥  

The exact same story for someone else we鈥檝e heard about. This person was assaulted in a public place, called the police the next day, and had to chase them for two weeks to get an initial phone conversation.  

After that, they had no further contact and after following up repeatedly, was eventually told by a police officer that they were 鈥渘eedy and desperate鈥.  

They felt that, as the victim, the onus was on them to chase the police, instead of the police coming to them. Which has left them feeling that their experience was minimised and that they weren鈥檛 a priority.  

This is nowhere near good enough, in my book. 

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