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Eddie Jones' warning on player feedback after Razor departure

Author
Ben Francis,
Publish Date
Tue, 20 Jan 2026, 1:51pm

Eddie Jones' warning on player feedback after Razor departure

Author
Ben Francis,
Publish Date
Tue, 20 Jan 2026, 1:51pm

Prominent rugby coach Eddie Jones has questioned New Zealand Rugby鈥檚 decision to part ways with Scott Robertson as All Blacks coach, based off an end-of-season review.

Last week, Robertson left the role just two years into a four-year contract, with 20 wins in 27 tests, a 74% success rate, although that includes a 1-3 record against the Springboks and a 2-2 record against Argentina.

Prior to the announcement, the Herald revealed there was widespread internal frustrations from mainly senior players and support staff following the All Blacks鈥 failed Grand Slam tour, with critical feedback aimed at the coaching, culture and environment.

New Zealand Rugby (NZR) chair David Kirk refuted those claims, stating the reason for Robertson鈥檚 departure was because they weren鈥檛 happy with the All Blacks鈥 trajectory with a tour of South Africa and a Rugby World Cup looming.

But as this is uncharted territory for NZR, parting ways with an All Blacks coach halfway through a contract, and Jones, who is currently in charge of Japan鈥檚 national teams, says the move has raised some eyebrows.

Speaking on the Rugby Unity podcast, Jones said that, speaking from experience at his time at the ACT Brumbies, you have to be careful making big calls like that based on anonymous end-of-season reviews.

Eddie Jones: 'You do have to be careful on the surface of what you get back from surveys like that.' Photo / Photosport
Eddie Jones: 'You do have to be careful on the surface of what you get back from surveys like that.' Photo / Photosport

鈥淓very team, now generally speaking, does an anonymous team survey at the end of the season. Any disgruntled player now, they can take it into that survey,鈥 Jones said.

鈥淎t the Brumbies, I was a young coach coming through, and they did a survey in the first year where we came 10th. We were terrible, and we didn鈥檛 do anything to change what had been done before; we basically ran with the model that was there, which had been successful.

鈥淣ext year, we changed it to train much harder, had a different approach to the game, players became a lot more accountable, we were more demanding of them.

鈥淚 remember the survey came back and everything was s***, but we came fifth and that was on the way to becoming champions. You鈥檝e got to be careful about these things, particularly anonymous surveys.

鈥淚鈥檓 sure the high-performance team that looked at it from a New Zealand point of view looked at it very thoroughly and looked at all of that, but you do have to be careful on the surface of what you get back from surveys like that.鈥

There has been no timeline placed on how soon NZR would want to make an appointment, but with the All Blacks set to tour South Africa this year, a decision sooner rather than later would likely be preferred.

Jamie Joseph is currently the leading candidate, but he鈥檚 set to coach the Highlanders in the upcoming Super Rugby Pacific season, with their first pre-season game scheduled for January 30. However, across the Tasman new Wallabies coach Les Kiss will also remain as Reds coach this season before replacing Joe Schmidt in the role.

Jones feels NZR needed to provide more clarity on their decision to part ways with Robertson.

鈥淭he implication is that the senior players didn鈥檛 trust the coaching team ... based on? What didn鈥檛 they trust them on?鈥 Jones said.

鈥淲e don鈥檛 actually know the detail. They tell you everything else, but they don鈥檛 tell you the crucial point,鈥 Jones said.

鈥淚f it鈥檚 not based on results - which it isn鈥檛 - and it鈥檚 about senior players not trusting the coaching group, then what exactly didn鈥檛 they trust? There鈥檚 been no mention of that. Was it selection? Was it the captaincy? Was it the way they were playing or training? Was it conversations or stories that were told? What was it?

鈥淚鈥檝e been in a season review myself where I made one comment to a player he didn鈥檛 like - that can happen - and that suddenly became a question of whether the coaching was up to standard.

鈥淔or me, that鈥檚 a key issue that needs to be discussed.鈥

Jones did rule out any speculation he would put his hand up for the role, saying: 鈥淚 don鈥檛 think I鈥檓 a candidate, so let鈥檚 not go there.鈥

 is an Auckland-based reporter for the New Zealand Herald who covers breaking sports news.

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