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‘Negligence to the eyeballs’: Westpac under fire in $2m laundering case

Author
Lane Nichols,
Publish Date
Thu, 27 Mar 2025, 9:10am

‘Negligence to the eyeballs’: Westpac under fire in $2m laundering case

Author
Lane Nichols,
Publish Date
Thu, 27 Mar 2025, 9:10am
  • Auckland businessman Carel Johannes Viljoen laundered nearly $2 million and faces up to seven years鈥 imprisonment. 
  • Westpac is accused of negligence for allowing Viljoen to transfer stolen money overseas despite red flags. 
  • Brother promises $1.3m compensation for victims, while Viljoen seeks a discharge without conviction. 

An Auckland businessman who laundered nearly $2 million as part of an investment scam says he hopes to compensate his victims but can鈥檛 pay reparation himself after spending nearly $180,000 on legal fees. 

South African-born Beca costing expert Carel Johannes Viljoen said he has been placed on 鈥渄iscretionary leave鈥 by the company while his bosses assess fallout from his criminal trial. 

The 61-year-old said he knew he would be found guilty after listening to the Crown鈥檚 closing address and claims his brother has promised to stump up compensation for two victims who lost their life savings 鈥 one of whom is now dead. 

鈥淚鈥檓 trying really hard to get all the money back for the people,鈥 Viljoen told the Herald this week. 

Meanwhile, Westpac is under fire for its role in the large-scale fraud. 

The Australian-owned bank is accused of negligence after staff agreed to increase Viljoen鈥檚 transfer limit so he could send the stolen money overseas, despite concerns about potential 鈥渞ed flags鈥. 

Consumer NZ has labelled Westpac鈥檚 action 鈥渁ppalling鈥 and said the case reflects terribly on the bank, while a financial commentator said Westpac looks 鈥渟loppy鈥. 

Viljoen faces up to seven years鈥 imprisonment after being found guilty this month. 

He maintains he did not know he was involved in criminal activity and said his brother has agreed to provide $1.3m to compensate victims Steven Fan and the late Anthony Lipanovic for their unrecovered losses. 

鈥淗e got me into this in the first place. It鈥檚 just how quickly he can get the funds together,鈥 Viljoen said. 

鈥淚 don鈥檛 know how much he has available and I really don鈥檛 care as long as he pays.鈥 

Viljoen part-owns his Auckland house but said he has insufficient equity to cover reparation costs. 

Northland man Steven Fan lost $1 million in a complex investment scam. Northland man Steven Fan lost $1 million in a complex investment scam. 

The court heard he agreed to act as a 鈥渕iddle man鈥 after being introduced to the scammers via the encrypted messaging service WhatsApp. 

Viljoen was sent a contract and agreed to receive payments into his Westpac account from 鈥渋nvestors鈥 before transferring the money offshore, receiving a commission for each transaction. 

The trial heard he visited Westpac with a copy of the contract and asked to increase his daily transfer limit to $1m. 

A staff member checked with her supervisor, who told her, 鈥淚t鈥檚 his money, he can do whatever he wants鈥. 

The woman increased Viljoen鈥檚 limit but, at the same time, filed a suspicious activity report to Westpac鈥檚 anti-money laundering team because of her concerns. 

It is unclear what happened to the report but Westpac only learned of the fraudulent activity weeks later from another bank. 

鈥楴egligence to the eyeballs鈥 

Financial commentator Janine Starks told the Herald Westpac鈥檚 actions were 鈥渘egligence to the eyeballs鈥. 

She said banks were obligated to carry out 鈥渆nhanced due diligence鈥 to confirm the source of funds when processing large transfers that were out of character for customers. 

鈥淲hen your customer can鈥檛 explain the source of the funds you need to then put a formal suspicious activity report to police, and banks also have the ability to freeze the account if they think there鈥檚 illegal activity.鈥 

Starks said it appeared Westpac did not receive any proof from Viljoen other than his word. 

In her opinion, bank staff had 鈥渄ropped the ball鈥. 

Financial commentator Janine Starks says banks have an obligation to carry out proper due diligence. Photo / Alex Burton Financial commentator Janine Starks says banks have an obligation to carry out proper due diligence. Photo / Alex Burton 

鈥淲hat lengths did they go to to say, 鈥楥an you prove what the business source is for those funds? Where did it come from? Why are they paying it to your account?鈥 

鈥淵ou don鈥檛 have somebody just walk in and suddenly have these amounts of money cropping up when he has a day job at Beca. There needs to be some proof.鈥 

Despite Westpac鈥檚 failure, she said the victims were at a 鈥渄ead end鈥 because the Banking Ombudsman could not investigate receiving banks and most people could not afford to take civil action. 

However, Westpac could suffer PR damage, Starks said. 

鈥淚n terms of brand protection they just look so sloppy. In this case they鈥檝e actually told a money mule they can keep receiving money. They have a massive ethical liability. 

鈥淭hat creates terrible brand damage. I think they need to front up and say, 鈥楾hat went really wrong鈥.鈥 

Consumer NZ head of advocacy Jessica Walker was also critical. 

鈥淭his is an appalling case that reflects terribly on Westpac. Sadly ... as a recipient bank, Westpac has no liability. It鈥檚 telling that Westpac has acknowledged it would now do things differently, but that鈥檚 no comfort to the victims.鈥 

A Westpac spokesman said the bank had invested heavily in new processes and training to help staff identify suspicious activity and protect customers. 

鈥淭here were aspects of this case that we would now handle differently.鈥 

鈥業 never touch a cent鈥 

Viljoen told the Herald he had hoped to be acquitted because of Westpac鈥檚 actions but knew he would be found guilty after listening to the Crown鈥檚 closing address. 

Prosecutor Taniela-Afu Veikune told the jury Westpac鈥檚 alleged failures were irrelevant. The central issue was whether Viljoen was 鈥渞eckless鈥 as to whether the huge cash deposits were the proceeds of a crime. 

Viljoen now hopes to receive a discharge without conviction but said that decision lay with the judge. 

Beca costings expert Carel Johannes Viljoen was found guilty of two counts of money laundering in connection with two victims who lost a combined $2 million to an elaborate offshore investment scam. Photo / Alyse WrightBeca costings expert Carel Johannes Viljoen was found guilty of two counts of money laundering in connection with two victims who lost a combined $2 million to an elaborate offshore investment scam. Photo / Alyse Wright 

Though Beca had put him on leave, he hoped to return to work next month. 

鈥淭hey have indicated that I鈥檓 still coming back to work when the dust has settled, but who knows?鈥 

He said his offending had no bearing on his professional work costing large infrastructure projects worth hundreds of millions of dollars. 

鈥淚 never touch a cent.鈥 

A senior Beca manager filed an affidavit in 2023 supporting Viljoen鈥檚 continued suppression, arguing the company needed his unique skills and could suffer reputational harm if he was named in connection with money laundering charges. 

The Herald asked Beca whether it was appropriate to continue employing a money launderer and whether the company informed clients of the charges before Viljoen鈥檚 trial when he still had suppression. 

The company refused to comment, saying it was not at liberty to discuss employment matters. 

Lane Nichols is Auckland Desk Editor and a senior journalist for the New Zealand Herald with more than 20 years鈥 experience in the industry. 

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