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Raid stuns charity store: 'They came for money, they smashed my safe'

Author
Rafaella Melo,
Publish Date
Mon, 17 Nov 2025, 3:25pm
The smashed office door where offenders broke in to get to the safe. Photo / Rafaella Melo
The smashed office door where offenders broke in to get to the safe. Photo / Rafaella Melo

Raid stuns charity store: 'They came for money, they smashed my safe'

Author
Rafaella Melo,
Publish Date
Mon, 17 Nov 2025, 3:25pm

A Red Cross op shop on Carlyle St in Napier South has been left unable to reopen after burglars smashed their way in over the weekend, stole about $1800 and a television, and 鈥渢rashed鈥 the store.

Store manager Shirley Davies said offenders forced their way through two doors, broke into the office, and left a trail of 鈥渄estruction鈥 through the back rooms.

鈥淭hey came for money, they smashed my safe, ripped the door and my filing cabinet apart,鈥 she told Hawke鈥檚 Bay Today.

鈥淚t was three days of takings in our float, so they took about $1800.鈥

Davies said she was struggling to understand why a charity shop would be targeted.

鈥淲hy would someone pick on a charity? I know people get desperate, but what they did here wasn鈥檛 desperation, it was just senseless vandalism,鈥 she said.

鈥淲e can鈥檛 see that they鈥檝e taken anything else, they just wrecked the place.鈥

She said the burglars also tipped out water bottles, scattered cleaning products, upended the computer and microwave, and dumped contents of drawers across the office floor.

鈥淚 didn鈥檛 get much sleep last night ... It鈥檚 the devastation of how they ruined everything. They didn鈥檛 just take the money and go ... they trashed the place for no reason.鈥

The shop was left in disarray after the burglary.
The shop was left in disarray after the burglary.

Assistant manager Rachel Hoare arrived at about 8.40am on Sunday to open the store and found the garage door half up.

鈥淚 noticed the garage door was dismantled and broken. So, I called Shirley and then she said to ring 111.

鈥淚鈥檓 not sure whether they got through the front door or the back door. Both doors are wrecked.鈥

The front entrance of the Red Cross shop in Napier South, where offenders tried to force their way in. Photo / Rafaella Melo
The front entrance of the Red Cross shop in Napier South, where offenders tried to force their way in. Photo / Rafaella Melo

Police were notified about 8.50am on Sunday and after initial inquiries believe the break-in happened between 5pm on Saturday and 8.30am on Sunday.

Police were on site for several hours taking fingerprints and examining the damage, Hoare said.

The store was closed on Sunday and remains shut, with no reopening date yet.

The till drawer was destroyed, and the shop cannot trade until doors, locks and security features are repaired, Davies says.

Store manager Shirley Davies outside the Red Cross shop, which has been closed since Sunday. Photo / Rafaella Melo
Store manager Shirley Davies outside the Red Cross shop, which has been closed since Sunday. Photo / Rafaella Melo

The burglary has heightened ongoing safety concerns.

Davies said rough sleepers and drug users often camp behind the building, leaving rubbish and needles.

She said Napier didn鈥檛 feel like a safe place to her anymore.

Police are reviewing CCTV from neighbouring businesses and are appealing for information from the public.

鈥淲e would like to hear from anyone who may have CCTV or dashcam footage in the Carlyle St area, as well as anyone who has information that can assist in our inquiries,鈥 a police spokesperson said.

It was the second retail burglary in Napier in three days, after jewellery and accessories store Beija Flor was broken into on Friday.

Anyone with information can contact police via 105, or online at 105.police.govt.nz using 鈥楿pdate Report鈥. Information can also be provided anonymously through Crime Stoppers on 0800 555 111.

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