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Police investigation finds staff member ignored supervisor, and did not provide proper care for sick prisoner

Author
James Pocock,
Publish Date
Tue, 24 Jun 2025, 2:23pm
A police investigation found that an authorised officer in the Eastern District failed to care for a detainee or follow supervisor directions. Photo / File
A police investigation found that an authorised officer in the Eastern District failed to care for a detainee or follow supervisor directions. Photo / File

Police investigation finds staff member ignored supervisor, and did not provide proper care for sick prisoner

Author
James Pocock,
Publish Date
Tue, 24 Jun 2025, 2:23pm

An Eastern District police staffer resigned after an investigation found they ignored a supervisor鈥檚 request and failed to care for a prisoner who passed blood.

The staff member refused to call a doctor for a detainee in an Eastern District police station鈥檚 custody after the person said they had a sore stomach and had passed blood.

The staffer was directed to make the call by their supervisor, but did not.

The Independent Police Conduct Authority (IPCA) released a summary this week of the police investigation it oversaw into the allegations.

The Eastern Police District covers from near the tip of East Cape through to southern Hawke鈥檚 Bay.

鈥淭he Authorised Officer was serving dinner in the custody suite when the detainee complained that they had a sore stomach and had been passing blood,鈥 the IPCA summary said.

鈥淭he detainee requested to see a doctor, which the Authorised Officer refused.鈥

The acting supervisor directed the authorised officer to call a doctor after learning of the situation.

However, they again refused as they could not see blood from outside the cell and believed the prisoner鈥檚 request was spurious.

鈥淭he acting supervisor then checked on the detainee and, upon seeing blood themselves, called a doctor. The doctor鈥檚 assessment was that the detainee needed hospital care.鈥

A separate supervisor told the authorised officer to escort the detainee to the hospital.

The staffer refused and said they did not feel well and were not capable of managing the detainee if they behaved violently.

The staffer was then sent home by the supervisor.

The police investigation found the staffer did not comply with police policy in terms of caring for the detainee by refusing a reasonable request to contact a doctor, and failed to comply with lawful and reasonable instructions from their supervisor.

The staffer resigned during a police employment process after the investigation.

鈥淒espite the resignation, Police concluded the employment process in accordance with Public Service Commission鈥檚 guidelines,鈥 the IPCA summary read.

鈥淭he Authority agrees with the findings made by Police and overall accepts the outcome reached.鈥

Acting Superintendent Lincoln Sycamore, Eastern district commander, said police had a duty of care for people held in the custody unit and high standards were set for police staff.

鈥淭he detainee鈥檚 concerns should have been taken seriously, and we commend the acting supervisor for taking immediate action to ensure the detainee received appropriate medical attention,鈥 Sycamore said.

鈥淭here are clear policies in place to ensure the safety of detainees, and in this case, those policies were not followed.鈥

The Gisborne Herald sent the police queries around when the incident happened, whether it was in Hawke鈥檚 Bay or Tair膩whiti and whether there had been any further outcomes around staff training or police policy after the investigation.

Sycamore declined to comment further as the person was no longer employed by the police.

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