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'He can walk': Auckland mum berated in pool car park as stranger questions 7yo son’s hidden disability

Author
Tom Rose,
Publish Date
Tue, 24 Feb 2026, 4:16pm

'He can walk': Auckland mum berated in pool car park as stranger questions 7yo son’s hidden disability

Author
Tom Rose,
Publish Date
Tue, 24 Feb 2026, 4:16pm

A mother whose child lives with a hidden disability is urging the public not to judge people 鈥渏ust by looking at them鈥 after being berated by a stranger for legally parking in a mobility spot.

Marydie Bartle, an Auckland mother of two, claims she was subjected to a barrage of ableist and racist remarks from an older man outside the Mt Albert Aquatic Centre on Sunday night.

Being the family鈥檚 first time at the aquatic centre, Bartle parked her vehicle in a mobility parking space with a permit card clearly displayed on the windscreen.

鈥淲e wanted to give our autistic 7-year-old a chance to swim; something that helps him regulate and feel calm,鈥 Bartle told the Herald.

鈥淢y son has significant support needs. He鈥檚 non-verbal, he has no sense of danger and he can run off suddenly.

鈥淭he mobility card was issued by his doctor for exactly this reason.鈥

Marydie Bartle, an Auckland mother of two, holds a valid mobility parking permit in her car for her non-verbal, autistic son. Photo / Supplied

Marydie Bartle, an Auckland mother of two, holds a valid mobility parking permit in her car for her non-verbal, autistic son. Photo / Supplied

Bartle had barely made it out of the car to the entrance when an older man approached her and said she was not allowed to park there.

鈥淗e said to me, 鈥榃ho鈥檚 the person with a disability?鈥 I said, 鈥楳y son, he鈥檚 autistic鈥. And then he said, 鈥榃ell clearly he can walk鈥,鈥 Bartle said.

Informing the man the family had a valid mobility permit for her son that allowed her to legally park there, he allegedly replied: 鈥淵ou probably get that disability car park from your Chinese doctor鈥.

While Bartle - who is Filipino - tried to dismiss the man鈥檚 remarks and moved towards reception, her son was unsettled by the confrontation and no longer wanted to enter the building.

鈥淚 tried to calm him down ... we ended up leaving the swimming pool,鈥 Bartle said.

The man was not affiliated with the aquatic centre, so Bartle did not lay a formal complaint. However, she informed the receptionist about the conversation, and she apologised for the distress caused.

The family parked at the Mt Albert Aquatic Centre on Sunday night. Photo / Brett Phibbs
The family parked at the Mt Albert Aquatic Centre on Sunday night. Photo / Brett Phibbs

鈥淪he was very understanding, she said, 鈥榃hat can I do for you?鈥 She offered lollies for my son, but my son already didn鈥檛 want to go in,鈥 Bartle said.

In highlighting their ordeal, Bartle wants Kiwis to better understand the nuances of living with a disability in New Zealand, noting that the term itself and accessible parking spots are not exclusively reserved for those needing mobility support.

鈥淲e struggle already in our home. We need someone to speak out,鈥 Bartle said.

鈥淧eople can have a disability without having a wheelchair ... That鈥檚 why I told him, 鈥楰now your facts鈥. He clearly doesn鈥檛 understand that autistic people struggle with loud noises, crowded spaces.鈥

BJ Clark, the national manager of the mobility parking scheme at CCS Disability Action, told the Herald that while some disabilities can go unseen, the physical barriers are just as real, making the permits a critical lifeline for community access.

鈥淲e have to be very careful when we query someone鈥檚 use of the permit just because they don鈥檛 have a visible disability,鈥 Clark said.

鈥淚t鈥檚 as important to the person with the hidden disability as it is to the person with the visible disability.鈥

Although there were legitimate concerns around people abusing mobility parking spaces, Clark said it was 鈥渘ot an excuse鈥 to interrogate someone over their disability, even more so if those using the space hold valid permits.

With 1 in 6 New Zealanders identifying as disabled, Clark cited Eden Park鈥檚 Royal Edinburgh Military Tattoo shows as examples of how mobility parking spaces can make goods and services more accessible to more people, claiming they 鈥渕ay have even made the difference as to whether [people] could attend the Tattoo or not鈥.

People with hidden disabilities had approached Clark about similar experiences when parking in the past, and he said the questioning of one鈥檚 disability always had the same effect.

鈥淚t鈥檚 just another attack on them as a person, when they are just trying to be the same as everyone else and access their community.鈥

Disability Rights Commissioner Prudence Walker said those worried such spaces aren鈥檛 being used by the right people should leave policing matters to the relevant authorities 鈥渢o protect everyone鈥檚 dignity鈥.

鈥淲e know that community knowledge about the diversity of disabled people is not high, many impairments are invisible and it is not helpful to make assumptions,鈥 Walker said.

鈥淚f community members are concerned that a park is not being used by someone who needs it, they could consider letting the council know on public or council property, or in the case of private property, the landowner.鈥

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