九一星空无限

ZB ZB
Opinion
Live now
Start time
Playing for
End time
Listen live
Up next
ZB

Beyond the bookshelves: How independent bookstores keep turning the page

Author
Bijou Johnson,
Publish Date
Sun, 4 Jan 2026, 9:48am
Briar Simons' Xanadu Book Exchange in Pāpāmoa houses an estimated 15 million books, dating from the early 1800s to the present day. Photo / George Novak
Briar Simons' Xanadu Book Exchange in P膩p膩moa houses an estimated 15 million books, dating from the early 1800s to the present day. Photo / George Novak

Beyond the bookshelves: How independent bookstores keep turning the page

Author
Bijou Johnson,
Publish Date
Sun, 4 Jan 2026, 9:48am

Independent bookstores across the Bay of Plenty are turning a new page and remaining optimistic for summer, despite a tough retail climate.

With automatic email replies on and Kiwis clocking off for the holidays, eyes will be off screens and on pages.

As a result, Bay of Plenty book retailers were gearing up for a busy summer of recommending beach reads.

Briar Simons, owner of P膩p膩moa second-hand bookstore Xanadu Exchange, said people were looking for light reads so they could 鈥渓ie down on the beach and read a nice romance鈥.

Customers were also after the popular titles during the summer.

Simons said everybody was looking for authors such as Freida McFadden, Kristen Hannah and Sarah J. Maas.

鈥淚 get a lot of requests for the same book, and if I do get them ... boom, they鈥檙e gone.鈥

Summer was Xanadu鈥檚 busiest time of year.

When Simons spoke to 九一星空无限, 1000 books had just been dropped off at the store within an hour.

The number of customers had picked up since the beginning of December and Simons expected to be busy until the end of February.

Xanadu Exchange was open every day except Christmas Day.

Xanadu Book Exchange owner Briar Simons. Photo / Gavin Ogden
Xanadu Book Exchange owner Briar Simons. Photo / Gavin Ogden

Simons said her biggest challenge running the second-hand bookstore was paying the rent.

Having downsized from three to two buildings, her situation had improved.

But the economy and rising prices dictated her customers鈥 spending habits.

鈥淏y the time people go to the supermarket and get their food, books are a luxury,鈥 she said.

鈥淧eople are living their daily lives and money鈥檚 a bit tight.鈥

Simons said business was quieter during the week but weekends were 鈥渇ull-on鈥 and people visited from across New Zealand during public holidays.

She said her loyal customer base kept returning and brought her new customers.

鈥淚t鈥檚 nice to support your locals, and that鈥檚 why a lot of people come to me, because they like to support me and they鈥檝e been coming to me since I started.鈥

The competitive pricing of her books also helped her business stay afloat.

Nothing was over $5 and customers received store credit when they brought in books.

Customers could swap out the old for new, which in turn meant fresh stock for Simons.

鈥淧rices are a really big thing.

鈥淚f we start raising prices, that鈥檚 the end of the business. I always promised that I wouldn鈥檛 go more than $5 for books. I鈥檝e stuck to that and it has worked well for me.鈥

Customers browse Xanadu Book Exchange in P膩p膩moa.
Customers browse Xanadu Book Exchange in P膩p膩moa.

Xanadu Exchange sold more than just books to keep the business going.

Simons stocked CDs, DVDs, jigsaws and more.

鈥淚t鈥檚 a drawcard for everything. People come in for a book and then they end up buying a DVD or a piece of china. It all helps.

鈥淚f you get people who don鈥檛 read, they鈥檙e not going to come and visit me. Some customers鈥 husbands don鈥檛 read, but if you put something there [that they will buy], the husband will buy something.

鈥淵ou can browse all day in this shop and turn around the corner and see something else.鈥

Round and Round in Mount Maunganui also expanded its business plan beyond selling books to 鈥渒eep going鈥 during tough times.

The store sold art by local artists and records, and hosted printmaking sessions and book clubs.

Owner Stella Clark said doing lots of new and different things helped it stay afloat.

During NZ Music Month, bands played in the shop while people browsed.

鈥淲e want to expand on what a bookshop traditionally is and offer what the community wants.鈥

Clark said tourists sought out the store during summer and many travellers, especially people working in kiwifruit, attended the printmaking sessions as a different activity.

 Round and Round in Mount Maunganui. Photo / Bijou Johnson
Round and Round in Mount Maunganui. Photo / Bijou Johnson

Katja Pott from Katja Pott Art and Books in Historic Village had been bookselling for 30 years.

She said bookselling was a 鈥渟truggling business鈥.

But she endeavoured to service her community鈥檚 wants, ordering in specially requested books for her customers.

Rotorua鈥檚 McLeods Booksellers manager and book buyer Gabrielle, who did not want her last name published, praised the store鈥檚 team for keeping doors open.

鈥淲e are book people who are passionate about reading and connecting readers with great books.鈥

She said the employees prided themselves on 鈥渞eally good customer service鈥.

The store offered a range of staff favourites 鈥 books they had read and loved.

鈥淭hese are books that people keep coming back to, wanting another recommendation from us, having read something that we鈥檝e recommended and enjoyed.

鈥淧eople keep coming back to enjoy the shop, enjoy the experience and get to see really great quality books.鈥

The store had a lot of repeat customers because employees were good at matching books with people, something online retailers cannot do, she said.

鈥淭hat鈥檚 our point of difference,鈥 she said. 鈥淚t comes down to service and selection.鈥

Xanadu Exchange owner Briar Simons鈥 summer reading recommendations:

  • The Housemaid series, Freida McFadden
  • Anything by Kristen Hannah
  • Anything by Colleen Hoover
  • The Seven Sisters series, Lucinda Reilly,
  • 1984 or Animal Farm, George Orwell
  • To Kill A Mockingbird, Harper Lee

Bijou Johnson is a multimedia journalist based in the Bay of Plenty. A passionate writer and reader, she grew up in Tauranga and developed a love for journalism while exploring various disciplines at university. She holds a Bachelor of Arts in Classical Studies from Massey University.

Take your Radio, Podcasts and Music with you