How do you shop for Christmas presents amid a cost-of-living crisis? Take your time, know your rights and avoid falling short with a gift card.
With the holiday fast approaching, Kiwis will be shortening their sights on what to buy their loved ones in the coming months.
Yet soaring inflation in recent years has left a large hole in many people鈥檚 wallets, which may be adding undue pressure on their wish list.
Consumer NZ鈥檚 Sahar Lone joined Herald NOW this morning to discuss ways in which New Zealanders can avoid unnecessary spending and stretch their dollars further this Christmas.
Lone said while gift cards may seem like an easy present, they tend to come with an expiry date, 鈥渨hich often gets people in trouble and means that they don鈥檛 use them鈥.
Furthermore, if a company enters voluntary administration, receivership or liquidation, the external administrator appointed is not legally required to honour gift cards from the store.
Consumer NZ's advice is to avoid the traps and know your rights, especially when buying Christmas presents while under financial pressure. Photo / Alex Burton
This was seen in January when baby product retailer Baby City went into liquidation, leaving more than $300,000 worth of gift cards and loyalty points worthless.
鈥淭hat鈥檚 why cash in an envelope can be just as good,鈥 she said.
Lone also reminded consumers of what rights they have under protection laws such as the Consumer Guarantees Act and Fair Trading Act, as businesses that 鈥渄on鈥檛 live up to their promise鈥 can face substantial fines if they鈥檙e found to have breached them.
People should avoid paying for extended warranties on new items as well, because 鈥渢hey鈥檙e pretty much null and void鈥 given there is already a standard for how long a product should last.
鈥淭he Consumer Guarantees Act effectively does the same thing,鈥 she said.
鈥淚t means that you鈥檝e got that back-up and that the company should take reasonable care.鈥
Consumer NZ's Sahar Lone discussed ways in which New Zealanders can avoid unnecessary spending and stretch their dollars further with Herald NOW.
Consumer NZ shares guidance on how long such appliances should last based on product testing, which should be referred to before an extended warranty is considered.
Furthermore, complaints can be taken to the Disputes Tribunal 鈥渋f things do go wrong鈥, Lone said, noting that the fee to make claims only starts at $61.
鈥淭hat鈥檚 money perhaps better spent than the extended warranty.
鈥淭hey use our results as well to determine how long something should last.鈥
Some retailers may use tactics that try to pressure you into acting quickly and making a quick purchase, so Lone recommends ignoring the countdown timers and pop-up messages warning of limited stock.
鈥淎irlines do that from time to time. So that鈥檚 something to be wary of,鈥 she said.
If there鈥檚 a product you鈥檝e already set your sights on, price comparison sites such as PriceMe and PriceSpy can be helpful indicators of whether you would be forking out more or less at your chosen retailer.
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